Not resolved

Fema person told me over phone without certification elevation the insurance co should not have even written the policy am in process of refinancing my home and new insurance flood policy is better price they wont let me get out of other policy not fair and keeping my money Was not cognizant of need of certification Help this is not fair I started refinance before issue of flood increase. Have been told I have to keep increase flood insurance when it was not done correctly to begin with other insurance co asked for proper protocol Have called multiple times and getting different answers please help me!!!!!!1

Monetary Loss: $1459.

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