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I lost everything in Irma, found out I did not have flood insurance due to FEMA remapping in my area. The only thing on my property NOT in the AE special food zone, MY house..it comes within 10 of my walls . After 5 months of jumping through hoops getting quotes and sending them to FEMA multiple times, Fema calls to "speed up the process", and asks me if I need medical assistance or if I had private road or bridge damage to get to my property..

I DID NOT APPLY FOR ANY OF THIS.......

FEMA sends a e-mail, stating, I have maxed out at 30,000 (which I haven't received) to re build my 2400sqft ,3 bed 2 bath home ,personal property, rental assistance, (house is full of mold, unlivable) appliances, etc.

there was 5 ft of water in the house for days....I know I'm not as bad off as most, but I've seen single wide trailers get 90,000 to replace, full rebuilds with less damage....who the {{Redacted}} is running this Mickey Mouse outfit?

Reason of review: Poor customer service.

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