Product: Fema Customer Care Clear all filters (37 of 37 reviews match)
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Fema - Customer Service

Just called FEMA to see if there was an update on my account and because I asked the csr questions that she clearly could not answer, she hung up on me. FEMA really needs to hire or train better csr to be able to deal with question by disaster victims.
1.5
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Customer service
Product or Service Quality
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Product
Fema Customer Care
#1227710
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O m g.... There has never been a more unorganized so called organization than all if this!!! No one is on the same page with all of this. Too many chefs and not enough Indians. I gave had at least 5 different people to call me almost daily and ask the same question....
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Fema Customer Care
#1222370
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Fema - Harvey

Got documents from birth on everything still hasn't helped
Product
Fema Customer Care
#1216286
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FEMA is a scam for the government to steal money under your social and personal information. Because that’s the only way they can get the money. They have been lying to my family since September we filled out the application correctly set everything in now it’s another...
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1.0
Product
Fema Customer Care
#1210714
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They called me FEMA once last week and today calling about housing and then I call the number they don't know what the *** I'm talking about it's not on their screen called tomorrow when told I don't qualify for housing that was almost 6 months ago and then they give...
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Anonymous
1Feel Rage2

I know how you feel. So much that I can't even write it. The Helpline is actually a *** line. No Joke. Every time I tried to call I ended up crying, mad, or having to lay down...

1.0
Product
Fema Customer Care
#1184888
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I don't think FEMA knows the level of incompetence they have working for them. Every time I call I get a different answer. I know they make notation after every call or at least they are supposed to. Now when you call it's even worse. When I applied for additional...
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2.8
Product
Fema Customer Care
#1175402
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Oh I let her have it! FEMA hire these people with no experience and who lack any customer service skills. I work in customer service and one thing I NEVER do is lie to a customer no matter how bad I want them off my phone. FEMA sucks and these incompetent idiots they...
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Anonymous
RJones

Been waiting since 9/11. First inspector LIED saying they attempted to contact me. Sent my T-Mobile bill to show do call from an inspector on the dates and times they said. Fi...

LaToya977
LaToya977

Yes they do. I have the same exact problem every time I call. It's sad because people really need help and they aren't getting it because of these incompetent idiots. I think ...

Product
Fema Customer Care
#1169448
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Well day 91, talked to FEMA yesterday because when I went online to see if any change. Well I saw that all the pictures were blacked out and some of the letters. Called and talked to them they said it could be the fax machine I used. I said I used 3 different ones and...
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Anonymous
Anonymous

Went to the center and she could see some of the pic's. And if I mailed it in it could delay it, I told her it's over 90 days now it's already delayed. I'm send it in any way.

1.0
Product
Fema Customer Care
#1148823
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Checked FEMA web site today, they did post the 15 pages I faxed to them for about 3rd time. But all the pics are black. Asked the FEMA girl of there was anything else I needed to send. Notarize, signature, missing. She acted like I was bothering her. I paying for a...
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Product
Fema Customer Care
#1145758
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Very rude inspector.He was so fast to tell me i couldn't claim porch, i told him i didnt mention porch. He walks in and says if its the floor we need proof water came in, i said i never mentioned that area. Finally after several issues of this we made it to the real...
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Anonymous
Rusty

Want to add that the wall its leaking through starts at the ceiling and goes down. The popcorn has fallen off

Anonymous
Smitty

Where are you ?What happened "When did it happen "What were the consequences ?Approximate cost of damage repair ?You failed to tell us any of this ; just lots of whining about...

3.0
Product
Fema Customer Care
#1133404
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