Contact Fema Customer Service
Fema Phone Numbers and Emails
Toll-Free Number:
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(800) 621-3362Disaster Survivors
Customer Service:
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(866) 274-0960Assistance to Firefighters Grants Program
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(800) 462-7585Disaster Survivors (TTY)
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(800) 480-2550Publications Warehouse
Fema Emails:
How to Contact Fema Customer Service?
Most Popular Number:
| Total calls: 24 | Last call: Feb 11, 2025 |
Fema Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Fema is 8006213362. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.
People call Fema mainly because of request for information, product/ service, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Fema is 8006213362. 86% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday and Tuesday, while the shortest are on Saturday. The average call time is 4 minutes.
People call Fema mainly because of request for information, product/ service, payments and charges.
27% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Fema is fema-r1-info@fema.dhs.gov. 69% of customers use this email address to address their issues and concerns.
Contact Information
Fema Website:
Fema Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
FEMA
P.O. Box 10055
Hyattsville, MD 20782-8055
Summary of Fema Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fema?
Request for Information Question:
- “To get help”
- “Can't contact any one from FEMA for some reason. No one ever answers the phone”
- “Questions about application”
Product/ Service Question:
- “Introduce a product”
- “For work”
- “Storage flooded”
Account Question:
- “Cantblog in”
- “Can't log on”
- “Help access online accountbto change direct deposit”
Payments and Charges Question:
- “I need to report I guess she would save some fraud activity dealing with my properties and I needed help myself and couldn't even sign up for her to get some help for myself because other people had signed up to my properties so if somebody could ple”
- “Fraud home repair”
- “Fraud”
Employment Question:
- “Apply job”
Refund Question:
- “The refund for the covid-19”
Shipping and Delivery Question:
- “Sent check to wrong address”
Website/ Application Question:
- “Revise current application”
Other Question:
- “Hotel checked in”
- “Hurricane”
- “Area declared disaster from winter storm. On 3/15/2023”
Compare Fema Customer Service To
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